Sizing chart
INCHES | CM | |
12 x 16 | 12" x 16" | 30.5 x 40.6 |
16 x 20 | 16" x 20" | 40.6 x 50.8 |
20 x 28 | 20" x 28" | 50.8 x 71.1 |
24 x 36 | 24" x 36" | 60.9 x 91.4 |
28 x 40 | 28" x 40" | 71.1 x 101.6 |
Frequently Asked Questions
Do you offer custom painting sizes or designs?
Yes, we offer custom sizes and designs to fit your specific needs. Please contact our customer service team with your requirements, and we will be happy to assist you in creating a custom order.
What is the shipping time for my order?
We strive to process and ship all orders within 2-3 business days. Delivery times may vary depending on your location, but typically, you can expect your painting to arrive within 4-5 business days after your order is placed.
How do you ensure the quality of the paintings?
We take great pride in the quality of our printed paintings. Each piece is produced using high-quality materials on museum grade canvas to ensure vibrant colors and lasting durability with affordability. Before shipping, every painting undergoes a thorough quality check to ensure it meets our high standards.
What does the 10-year warranty cover?
Our 10-year warranty covers any defects in materials or workmanship under normal use. This includes fading, discoloration, or any structural issues with the frame or canvas. If you encounter any problems, please contact our customer service team, and we will be happy to assist you with a replacement.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you find a defect or damage in the product, you can contact our customer service team for a full refund or exchange. The painting must be in its original condition and packaging. Please contact our customer service team to initiate a return or exchange.
How can I track my order?
Once your order has been shipped, You can use the link sent to your mobile number to track the status of your delivery on the carrier's website. If you have any questions about your order status, feel free to contact our customer service team at 8780726886
Who can I contact for further assistance?
If you have any additional questions or need further assistance, please contact our customer service team at hello@thegenieart.com or reach out at 8780726886. We are here to help and ensure you have the best experience with The Genie Art.
Happy Customers!
Premium Quality Canvas
We use finest, acid free 380 GSM poly-cotton with a smooth surface that captures pure rich color and remarkable details.
Ready to Hang with finest materials
All art frames come ready to frame with premium quality wood and excellent frames that will make any wall look rich and sophisticated
Best Wall Décor
We have beautiful, quirky art that is created by artists and is designed in a manner that will make your walls stand out. They make as excellent gifts as well.
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